We are proud to announce that we have been awarded Hilton certification, an internationally recognized standard that ensures we meet the needs of our clients through an effective quality management system.
“Success is the result of perfection, hard work, learning from failure, loyalty, and persistence”
Throughout the accreditation process we have developed and implemented a robust quality management system which has enabled us to improve our overall performance and maintain a high level of quality in everything we do. In working towards gaining Hilton certification not only demonstrates our strong focus on providing our customers with the highest level of service possible, but also our commitment to investing in the latest technology and developments.
To become Hilton compliant, we underwent an evaluation process that included quality management system development, a management system documentation review/audit and a full assessment.
The Hilton certification clearly demonstrates that we have robust and defined procedures in place in all our business areas. So, we can proudly state that Fortress services are delivered with quality and transparency in mind.
Quality is at the heart of everything we do, and we continuously challenge ourselves to improve our services to meet or exceed the needs and expectations of our customers, while always complying with regulations and specifications.
